Effective Date: July 4, 2026

​​​

These Terms & Conditions ("Terms") govern your use of the Heart to Love website ("Website"). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

 

About Heart To Love, Inc.

​

Heart to Love is a nonprofit organization dedicated to serving communities through compassion, outreach, and love in action. Our Website provides information about our mission, programs, volunteer opportunities, events, and ways to support our work.

 

Use of Our Website

 

You agree to use this Website only for lawful purposes and in a manner that does not interfere with the operation of the Website or the experience of other users.

 

You agree not to:

​

• Use the Website for fraudulent or unlawful purposes.

• Attempt to gain unauthorized access to any portion of the Website or its systems.

• Introduce viruses, malware, or other harmful technologies.

• Copy, reproduce, or distribute Website content without permission, except as permitted by law.

 

Donations

​

We are grateful for your support.

​

Online donations made through our Website are securely processed by Zeffy, our third-party donation platform. Heart To Love does not collect or store your complete payment card information.

 

Please review Zeffy's terms and policies before making a donation.

 

Unless otherwise stated, donations are considered voluntary and non-refundable. If you believe a donation was made in error, please contact us as soon as possible so we can review your request.

 

Charitable Contributions

​

Heart to Love, Inc. is a nonprofit organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code.

​

Donations made to Heart to Love may be tax-deductible to the extent permitted by applicable law. Donors are encouraged to consult their tax advisor regarding the deductibility of charitable contributions.

 

Upon successful completion of a donation, donors will receive a donation receipt for their records. If you do not receive your receipt or need assistance with your contribution, please contact us.

​

Our Employer Identification Number (EIN): 41-3154531

​

Donation Refund Policy

​

Heart to Love is grateful for the generosity of our donors. Your financial support helps us fulfill our mission of serving communities through compassion, outreach, and love in action.

​

Because charitable contributions are made voluntarily and are used to support our programs and operations, donations are generally considered non-refundable.

 

Donation Errors

​

If you believe your donation was made in error, entered for the wrong amount, or duplicated accidentally, please contact us as soon as possible. We will review each request individually and make every reasonable effort to resolve the issue.

 

To help us process your request, please include:

​

• Your full name

• Date of the donation

• Donation amount

• Email address used for the donation

• A brief explanation of the issue

 

Refund Requests

 

Refund requests should be submitted within 30 days of the original donation date.

 

Refund requests will be reviewed on a case-by-case basis. If a refund is approved, it will be issued to the original payment method whenever possible and may be subject to Zeffy's payment processing procedures and timelines.

 

Donations Processed Through Zeffy

​

Online donations are securely processed through Zeffy, our third-party donation platform. While Heart to Love reviews and approves refund requests, the processing of approved refunds may be subject to Zeffy's payment processing procedures and timelines.

​

​​

Volunteer Participation

​

Information submitted through volunteer forms or interest forms does not guarantee placement in any volunteer opportunity, mission trip, or event.

 

Heart to Love reserves the right to determine volunteer eligibility, participation requirements, and event availability.

 

Outreach Activities and Events​

​

Participation in outreach activities, or events may require additional registration, waivers, health information, or agreements. Participants are responsible for reviewing and complying with any requirements provided before participation.

​

Heart to Love reserves the right to modify, postpone, or cancel events when necessary.

 

Intellectual Property

​

Unless otherwise noted, all content on this Website—including text, graphics, logos, photographs, videos, and other materials—is the property of Heart to Love or is used with permission and is protected by applicable intellectual property laws.

​

You may view, download, or print material from this Website for personal, non-commercial use only. You may not reproduce, modify, distribute, or commercially exploit Website content without prior written permission.

 

Third-Party Links

​

Our Website may contain links to third-party websites or services for your convenience, including donation platforms and social media sites.

​

Heart to Love is not responsible for the content, security, privacy practices, or availability of third-party websites. Accessing those websites is at your own risk.

 

Disclaimer

​

The information provided on this Website is for general informational purposes only. While we strive to keep all information accurate and current, we make no guarantees regarding the completeness, accuracy, or reliability of any content.

 

Limitation of Liability

​

To the fullest extent permitted by applicable law, Heart to Love, its directors, officers, volunteers, and representatives shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or relating to your use of this Website.

 

Privacy

​

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

 

Accessibility

​

Heart to Love is committed to making our Website accessible to as many people as possible. If you experience difficulty accessing any part of the Website, please contact us so we can provide assistance and continue improving accessibility.

 

Changes to These Terms

​

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

 

Governing Law

​

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

 

Contact Us

​

If you have questions about these Terms & Conditions, please contact us:

​

Heart to Love, Inc.

Email: support@heart2love.org

Phone: (813) 535-1174

Website: www.heart2love.org

​